Privacy Policy

Privacy Policy

 

Industrial Services Group, Inc. DBA Universal Blastco respects your privacy and the purpose for which our site visitors provide us information. We do not share, sell, or rent any of the information collected to any third parties and do not intend to do so in the future.

Information Collected

If you request or submit information to us by sending an e-mail via the “mail to:” function or filling out a “contact” form, we may save your e-mail address as well as any other information you may provide. This information may be used to contact you in the future by mail, e-mail, or phone to convey information about our solutions or services that we feel may benefit you. Your e-mail and other information you provide will not be sold to any third party.

Information Collected by Others

This notice addresses only the policy of Industrial Services Group, Inc. DBA Universal Blastco’s website and not sites that users access via links from our site. Universal Blastco Innovative Solutions is not responsible for the information collection policies of other sites, nor for the practices employed by websites linked to or from our website, nor for the information or content contained therein. Often links to other websites are provided solely as pointers to information on topics that may be useful to our visitors. Users are advised to review the privacy policy of other websites.

Cookies

Universal Blastco’s website does not use cookies. Updating, Correcting, and Deleting Personal Information If you would like to have your personal information removed from our records, please send an e-mail with “Remove personal information” in the subject line.

Legally Compelled Disclosure of Information

Universal Blastco may disclose information when legally compelled to do so; in other words, when we, in good faith, believe that the law requires it or for the protection of our legal rights.

Periodic Policy Changes

Please note that Universal Blastco reviews its privacy practices from time-to-time (i.e. to track technology and/or legal changes), and that these practices are subject to change. To ensure continuing familiarity with the most current version of our privacy policy, please bookmark and periodically review this page.

This policy statement is made in the name of Universal Blastco and is effective as of December 10, 2018. This statement does not create an agreement between Universal Blastco  and users, and as such, does not create any legal rights for any party.

Contact Us:
Industrial Services Group, Inc. DBA Universal Blastco
318 Neeley Street,
Sumter, SC 29150

Phone: (803) 773-6388
Fax: (803) 773-4185

SMS Terms & Conditions

Effective Date: March 19, 2026

By opting in to receive SMS (text) messages from Universal Blastco (”, “we”, “us”, or “our”), you agree to the following Terms & Conditions.

1. Consent to Receive SMS Messages

By providing your consent to receive SMS communications, you acknowledge and agree that Universal Blastco may send you text messages at the phone number you provide for conversational and service-related purposes. These messages may include:

  • Appointment scheduling and reminders
  • Project updates and status notifications
  • Material or service-related details
  • Customer support communications

You may Opt-In to receive SMS messages from Universal Blastco verbally, during a conversation. When you opt-in to receive SMS messages, we will send an Opt-In confirmation message to you.

We do not send marketing or promotional messages via SMS.
Consent to receive SMS messages is not a condition of purchase.

2. Message Frequency

Message frequency will vary depending on your interactions with us, such as appointment scheduling, ongoing projects, or support inquiries.

3. Message & Data Rates

Standard message and data rates may apply based on your mobile carrier plan. ISG does not charge for sending or receiving SMS messages.

4. Opt-Out Instructions

You may Opt Out at any time by replying:

STOP, END, CANCEL, or UNSUBSCRIBE

After opting out, you will receive a confirmation message and no further messages will be sent unless you opt in again.

5. Help Instructions

For assistance, reply HELP to any message or contact us through the information provided on our website. Please visit www.isginc.us/sms-help to learn more. 

6. Privacy & Data Use

Your privacy is important to us. Information collected through SMS communications is used solely for service-related communication and support.

We do not sell, rent, or share your mobile information with third parties or affiliates for marketing or promotional purposes. All categories outlined in this Privacy Policy exclude text messaging originator opt-in data and consent; this information will not be shared with any third parties.

For more information, please review our Privacy Policy:

7. Data Collection

We may collect:

  • Your mobile phone number
  • Message content and responses
  • Communication timestamps
  • Service-related interaction details

This information is used only to provide and improve our services.

8. Carrier Disclaimer

Wireless carriers are not responsible for delayed or undelivered messages.

9. Changes to Terms

We may update these Terms & Conditions from time to time. Continued participation in our SMS program constitutes your acceptance of those changes.

10. Contact Information

For questions about these SMS Terms & Conditions, please contact us using the details listed on our website.